Cancellation shall be effective from the end of the current subscription period. You can continue to use all Piano Moon premium services until then.
The subscription shall not be automatically renewed at the end of current subscription period. However, charges for the current subscription period are not refundable.
When the current subscription period ends, you will lose access to all premium features and content. All stored performances, if any, shall be deleted from the server.
Make sure that your instrument is turned on and connected to your computer.
If your instrument has a PC mode, ensure that it is set.
If the MIDI connectivity status indicates that your instrument is connected but no notes are recorded, please disconnect and reconnect your MIDI cable from your computer or tablet.
Google Chrome is the recommended browser for Piano Moon on Windows, MacOS, ChromeOS, and Android. iOS support is currently under development.
Cancellation shall be effective from the end of the current subscription period. You can continue to use all Piano Moon premium services until then.
The subscription shall not be automatically renewed at the end of current subscription period. However, charges for the current subscription period are not refundable.
When the current subscription period ends, you will lose access to all premium features and content. All stored performances, if any, shall be deleted from the server.